3rd line tech support job
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3rd Line Tech Support

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3rd Line Tech Support

Sector: IT & Telecomms

Location: Berkshire

Type: Permanent / Full Time

Pay rate: £30,000 - £35000

Role: 3rd Line Technical Support Engineer
Location: Reading, Berks
Salary:  £30k+ brilliant benefits 
Shifts: 07:00 - 15:30 / 10:30 - 19:00 (Mon-Fri) + on-call rota
As a personable and knowledgeable Technical support professional this role and company will offer you the opportunity to work amongst experts in their field and have the benefit of leaders and mentors that know what great looks like and how to deliver it. Because they are doing just that!
Having experienced huge growth in recent years you will enjoy working as part of an industry leading team of 5 Technical Support Engineers with the backing and expertise of a highly technical infrastructure team offering renowned service and solutions to their ever increasing client base as well as the wider organisation.

You will need to have a strong technical background, with knowledge of Redhat or Ubuntu Linux, and working within a LAMP stack. In addition, experience of networking, virtualisation technologies and Windows Server would be advantageous.
If you strive for excellence in everything that you do, have outstanding problem solving skills, relish a new challenge every day and aren't scared to get your hands dirty with physical build work then this role is perfect for you.
Personal Attributes:  
  1. Enthusiastic about service delivery
  2. Passionate about Tech
  3. Obsessive about problem solving
  4. Eager to learn
  5. Keen to share knowledge and support your peers
  6. A clear communicator
  7. Supreme work ethic
  8. Punctuality
  9. Positivity 
  10. Astute attention to detail
Technical skills:

Experience of some or all of the following;
  • Linux (Redhat derivative/Ubuntu)
  • LAMP Stack
  • Active Directory
  • Firewalls
  • Citrix XenServer / KVM
  • CloudStack/OpenStack
  • HA SANs
  • MySQL / SQL Server
  • Windows Server
  • Good knowledge of TCP/IP networking
  • Ability to install and decommission a range of hardware
  • Maintaining and updating accurate documentation of systems and processes
In return for your hard work, you will be safe in the knowledge that you are working for a forward thinking, team focussed, customer dedicated, growing infrastructure business with an added WOW factor (ask me about this when we speak).
This organisation looks after their people, they ensure their teams have a good work-life balance, they work in a very open and transparent way. They aim for excellence, show respect, put happiness first and give and receive support at all times.

This is an immediate requirement, so if you are interested in the position – or even finding out more information
– please do not hesitate to APPLY today!

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