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Contract Renewal Specialist

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Contract Renewal Specialist

Sector: Call Centre & Customer Service

Location: Berkshire

Type: Permanent / Full Time

Pay rate: £24,000 - £30000

Job Title: Contract Renewal Specialist (Energy)
Location:
Newbury, Berkshire
Job Type: Full time/Permanent
Hours: Mon – Fri 8.30am to 5.00pm
Salary: £24,000-£30,000 Generous package & commission structure

As the contract renewals specialist for this local and growing & friendly business. you will be able to demonstrate enthusiasm, ambition and the drive to build your career.

You will be joining a team of Internal Account Managers and using a bespoke database to prepare reports on upcoming contract renewals for existing clients focussing on maintaining a productive and positive relationship with them and providing comparison reports for prospective and new clients.

Key responsibilities:
  • Prepare proposals to compare energy prices from a variety of energy suppliers
  • Contacting customers when they are due for renewal
  • Communicate renewal opportunities with the key internal stakeholders
  • Develop an in-depth understanding of the energy market
  • Develop an in-depth understanding of a variety of CRM system reports and dashboards.
  • Hold weekly ‘update’ calls with key internal stakeholders
  • Hold monthly renewal opportunities discussions with the internal account managers
Skills and experience required:
  • Educated to degree level (Although not essential)
  • Numeric and analytical
  • Ability to solve detailed problems and use own initiative
  • Good communication skills
  • Confident Telephone Manner
  • Working as part of a team in a fun environment
In addition to the package you will receive 23 days holiday*, a smart/casual dress code and very regular staff outings!

*3 gifted days to be used between Christmas & New Year

If you do not have experience in energy do not hesitate to apply as training will be provided in areas needed for the right candidate.

This is an immediate requirement, so if you are interested in the position – or even finding out more information
– please do not hesitate to APPLY today!

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