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IT Sales Support Admin

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IT Sales Support Admin

Sector: Call Centre & Customer Service

Location: Berkshire

Type: Permanent / Full Time

Pay rate: £16,000 - £16000

Position: Sales Support Admin (IT)
Location: Newbury, Berkshire
Salary: £16,000 with £3k bonus (based on achievements of KPIs)
Permanent, Full Time - Mon-Fri
  
Are you a recent school leaver who is looking for an interesting entry level position?
Are you looking for a role that offers fantastic career progression and training opportunities?
Do you have an interest in tech and a desire to get into sales longer term?
Would you like to work for a corporate company that offers full training and support?

If the answers yes, then read on!!

We have a unique opportunity to join a local IT business in an entry level position. The role is situated within the Sales Support team which support the sales, business development and renewals departments across the company by ensuring all customer queries and quotation requests are handled effectively.

You will be responsible for proactively handling of inbound requests from customers via email or phone, as well as requests from internal teams.

Once full training is complete the Sales Support Specialist will support Sales Account Managers within the team to deliver the best customer service experience, for both existing customers and all inbound enquiries.

As a Sales support team member, you will become knowledgeable across all aspects related to process, product, services, and systems such that effective services can be provided in a manner that is consistent and compliant with the business needs.

Responsibilities will include:
  • Answering inbound calls and queries in a professional manner
  • Matching PO’s with quotes from the sales team
  • Generating customer quotations
  • Keeping the Customer Relationship Management system (CRM) up to date with customers contact information and details.
The perfect candidate for this role will have knowledge of Excel and a positive ‘can do’ attitude. They will be confident on the phone and enthusiastic to learn with perhaps a little ‘flair’ thrown in for good measure.
In return the company offer a fun, supportive and friendly working environment (think massages & magicians!) that offers you the opportunity to grow and progress within a corporate IT company.
 

This is an immediate requirement, so if you are interested in the position – or even finding out more information
– please do not hesitate to APPLY today!

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