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Stock Control and Returns Administrator

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Stock Control and Returns Administrator

Sector: Call Centre & Customer Service

Location: Berkshire

Type: Permanent / Full Time

Pay rate: £20,000 - £20000

Permanent £20,000
Hungerford
Full Time 9-5.30 
Full training provided

ROLE
The Stock Control and Returns Administrator position for this exciting environmental company is based in Hungerford. The position is on a permanent full time basis. This is a broad role that requires hands-on technical skills, excellent customer service and good record keeping.

The role will be responsible for
• Receiving and assessing faulty units
• Connecting and running faulty units to gather data on performance
• Liaising with the manufacturer to arrange shipping back to Germany
• Packaging units for shipping
• Entering information into the FCSL RMA system
• Staying in contact with the customer throughout the process
• Raising quotations for repair work
• Maintaining the repair workshop to a high standard
• Assist with receiving and packing new customer orders

PROFILE
Ideally looking for a bright, enthusiastic, self motivated individual who has an interest in making a positive contribution to the environment. This is a position in a growing company which needs a hardworking person who is ready to take ownership of the role and responsibilities that encompass it. Ideally someone with a technical background who can quickly learn about the fuel cell technology. Good communication skills (both writing and verbal) are important as this is a customer facing role.

The role is office based in Hungerford, there will be packing of the Fuel Cells to be returned to supplier or back to customer, so there is an element of lifting and packing up of the goods required, but nothing a reasonably fit person wouldn’t  be able to do.  The weight of each Fuel Cell is 10kg. They have a room downstairs as well where the employee sets up the Fuel Cell for diagnosis, so you would be able to work in both domains.
 
COMPANY
The company is a hydrogen fuel cell company based in Hungerford. They are a distributor, integrator and manufacturer of fuel cell and hydrogen refuelling systems using state of the art fuelling technology which is currently providing green energy solutions to companies throughout the UK and mainland Europe. They are a well established business with a turnover of approx. £4m. They have been operating for 10 years and are a small company of 14 employees, but are now at an exciting time of development and are expecting strong growth over the next 3 years with considerable growth in their export business. They have a fantastic team of staff, who are a valuable part of the business. This is a great opportunity to roll your sleeves up, gain exposure and add value in a fast paced environment.

Salary & Benefits £20,000
This position is offering a flexible working environment, workplace pension, private healthcare, access to the hydrogen pool car, 20 days annual leave (increasing by 1 day each year up to 25 days). The core hours are 9:00 - 5:30pm as standard.

This is an immediate requirement, so if you are interested in the position – or even finding out more information
– please do not hesitate to APPLY today!

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