Dovetail HRS

01635 43100   |

Site Administrator

Site Administrator

Job Category:


Job Type:

Pay Rate: Negotiable


Our client supports the HCA Harborne Hospital in Birmingham and they are now seeking an experienced Administrator to support their on site operation. You will enjoy working in a hospital environment, be highly organised and enjoy working in a fast paced environment.

Your role will involve providing professional administrative support to the Hospital, Site Manager, Team Leader and Engineers by consolidating and streamlining administrative operations, creating and monitoring reports and producing correspondence and documentation to a high professional standard. Build long term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service.

The Role

  • Receive calls/emails from customer and log jobs
  • Contact suppliers and users to coordinate the repair/service processes for medical equipment on site
  • Arrange logistics, courier and documentation related to off site intervention, which may involve packing and minor lifting
  • Request, acquire and validate quotations for both renewals and new external contracts by working closely with Biomedical Engineers
  • Create purchase orders for both renewal and new external contracts. Create delivery notes for external contracts as services are received
  • Administer external contracts and manage the external service reports in EQUIP, our computerised maintenance management system
  • Create purchase orders for parts, goods and services as needed
  • Purge site data, identify problems and co-ordinate resolution
  • Exceed contract KPI’s to ensure customer satisfaction
  • Maintain spare part stock wherever necessary
  • Liaise with 3rd party suppliers for spare part and contract quotations
  • Attend customer meetings when required
  • Improve productivity and reduce operating expenditure
  • Attend other sites for training

The Person

  • Previous Admin experience is essential
  • Experience liaising with engineers would be beneficial
  • Knowledge of MS Office suite, PowerPoint, Access and Publishers, Excel
  • Excellent communication skills
  • Ability to manage substantial workloads, prioritising as appropriate
  • Excellent organisational skills


  • Great work environment
  • Career opportunities
  • 25 days annual leave + bank holidays
  • After successfully completing 6-month probation period, enrolment into Death in Service scheme (4x salary)
  • Pension (enrolment after 3 months of employment)
  • Perkbox – discounts/offers with various popular brands
  • Cycle to work scheme (after 3 months of employment)

Please call either Kate or Lindsay on 01635 43100 to discuss the role and salary.

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