Fine Dining Operations Manger

Posted on: -0001-11-30

Sector: Facilities Management

Position: Recruitment - Support/Other

Location: Berkshire

Type: Permanent / Full Time

Description

Job Role: EVENTS OPERATIONS MANAGER
Duration:
Full Time – Permanent
Location: Berkshire
Start date: ASAP

Salary: Up to £35,000 

Our client currently have an exciting opportunity for an Events Operations Manager to join their team.
 

Main Responsibilities

  • Identify profitable growth opportunities through innovation and sharing of best practices within the Fine Dining operation
  • Ensure the smooth delivery of events across the Fine Dining Operation in multiple restaurants 
  • Manage clients’ expectations both internal and external
  • Ensure the Fine Dining account is performing within the agreed KPIs at all times to meet client agreements
  • Manage and be responsible for the variable costs within the Fine Dining budget including labour and expenses
  • Ensure that clients receive best in class service delivered within contractual terms and in a cost-effective manner
  • Recruit, develop and motivate a strong team of casual managers and staff to ensure consistently high standards are maintained
  • Work with the on-site training team to develop and implement initiatives to upskill frontline staff to raise the standard of service
  • Collaborate with support functions, including Staffing, Training, Commercial and Planning teams to ensure a smooth operation
  • Develop and maintain strong working relationships 
  • Review, maintain and implement SOPs, ensuring all aspects are consistently complied with
  • Manage relationships with celebrity chefs’ ensuring all contractual terms are met 

The Ideal Candidate

  • Fine Dining and/or Event operations background
  • Strong operational knowledge of all aspects of event setup, delivery and breakdown
  • Flexible in approach to operational management
  • Comfortable operating during times of ambiguity  
  • Experienced in the management of multiple profit and loss accounts
  • Excellent people management skills – confident in managing a large and diverse casual team
  • Excellent communication skills
  • Experienced in using Microsoft Office
  • Good standard of literacy and numeracy
  • CIEH Level 3 qualification

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