HR Coordinator (Part Time)

Posted on: 2019-08-09

Sector: HR & Recruitment

Location: Dublin

Type: Part-time

Description

Role:                                     HR Coordinator (part time)
Location:                              Dublin 3
Fixed Term contract:            16th Sept 2019 – 21st Aug 2020
Salary:                                  €14-18 per hour (DOE)
Hours:                                  17.5 per week across 5 days (morn or after’n)
  
As the HR Coordinator you will be based in the Shared Service Centre in a new facility in Dublin.
The HR Coordinator role will involve working as part of a team carrying out the day to day resolution of Employee HR queries in a timely and accurate manner. You will be expected to drive continuous process improvements and participate in local and international project teams supporting HR and company initiatives.

To be successful in this role you should be/have:  

  • Native standard verbal and written English Skills (additional European languages are an advantage)
  • A self-starter with demonstrated examples of using own initiative to drive change
  • High personal integrity due to handling confidential information
  • Able to work effectively in multi-cultural and cross-functional teams
  • Confidence in handling high volumes of employee contacts daily while maintaining a positive attitude
  • Excellent time management and organisational skills
  • Strong communication and interpersonal skills
  • Very focus with excellent attention to detail and accuracy
  • Personable and able to comfortably deal with a variety of people
  • Strong customer service skills
  • Ideally studying towards or have an HR or Business qualification to degree level

In this role, the successful candidate will be responsible for: 

  • Serving as a first HR point of contact for all employee and manager enquiries regarding on-boarding/ off-boarding, benefits, employee data, HR systems and information sources
  • Responding to employee and manager enquiries through phone, email or messaging systems by accessing a variety of tools and knowledge bases – via a case management tool and telephone
  • Using judgement to escalate (if required) and route contacts/issues to the appropriate specialists.
  • Helping to resolve employee enquiries, identifying the best person to find expert support internally or externally
  • Taking personal initiative to conduct ongoing research and partnering with colleagues to resolve more complex issues and reduce escalations as well.
  • Handling administrative duties and special assignments related to departmental needs when necessary.
  • Proactively drive/ project manage process improvements on continuous basis using a Lean philosophy to increase HR efficiency and effectiveness.
  • Sharing and improving processes within the HR Source and across HR Operations
  • Playing a key role in supporting HR initiatives and projects
  • Displaying co-operative teamwork, communication and focus on continuous learning through self-development by attending internal training classes to ensure added value to the team.
  • Be fully conversant and proactive in displaying behaviours which support the company Mission, Vision and Values.
  • General ad-hoc tasks and duties as required.

Consultant Details

Claire Clark

Managing Director

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