Dovetail HRS

Greater Manchester

Facilities Coordinator

Facilities Co-Ordinator Based in Manchester, M3 Up to £27,000 Permanent role We are working with a client based in Manchester who are looking for a Facilities Coordinator to join their amazing team. Based within a corporate business in central Manchester, you will be responsible for providing a first class facilities service to your client.   You will: Support the Senior Facilities Coordinator in facilitating successful and productive working relationships between all key stakeholders, end users, the wider FM team and its service providers. Support the Senior Facilities Coordinator in acting as the interface between the core business and the FM providers, and as a filter for requests for change from both parties. Support the development and implementation of changes to contracted services to improve service quality, which reflects best practice FM. Aid the Senior Facilities Coordinator in engendering and fostering a partnership approach with the Service Providers built on co-operation, close liaison, honesty and information transparency. Work with the Service Providers in pursuit of opportunities for mutual benefit and shared investment (e.g. joint training initiatives), gain-share and innovation. Assist with the monitoring, auditing and checking of the currency of the Service Provider’s quality management, performance monitoring and management information systems. Ensure that the Service Provider monitors its own service delivery in accordance with its quality management regime.   Experience required: You will have ideally worked within a similar role within FM for at least 2 years. Steady career history essential. Customer service and communication skills and experience gained in a Corporate environment are desirable. Broad understanding of Soft Services including: Mailroom, Archiving, Pest Control and Vending. Excellent PC Skills essential.   Hours: Rotating shifts of 8-4, 9-5 and 10-6 Monday – Friday with flexibility to work over-time on occasional weekends. Good benefits package available   If this role is of interest to you, please call us or email your CV and we will be happy to provide you with a full job specification.  

Senior Facilities Coordinator

Senior Facilities Coordinator Senior Facilities Coordinator Based in Manchester, Greater Manchester M33 up to £32,000 Permanent role We are working with a client based in Manchester who are looking for a Senior Facilities Coordinator to join their amazing team. Based within a corporate business in central Manchester, you will be responsible for providing a first class facilities service to your client.   You will: Support the Facilities Manager in facilitating successful and productive working relationships between all key stakeholders, end users, the wider FM team and its service providers. Support the Facilities Manager in acting as the interface between the core business and the FM providers, and as a filter for requests for change from both parties. Support the development and implementation of changes to contracted services to improve service quality, which reflects best practice FM. Aid the Facilities Manager in engendering and fostering a partnership approach with the Service Providers built on co-operation, close liaison, honesty and information transparency. Work with the Service Providers in pursuit of opportunities for mutual benefit and shared investment (e.g. joint training initiatives), gain-share and innovation. Assist with the monitoring, auditing and checking of the currency of the Service Provider’s quality management, performance monitoring and management information systems. Ensure that the Service Provider monitors its own service delivery in accordance with its quality management regime.   You will have worked within a facilities environment for at least 2 years and will have some supervisor / team leader experience, as this role will include some direct reports. Customer service and excellent communication skills and experience are essential. Rotating shifts of 8-4, 9-5 and 10-6 Monday Friday with flexibility to work over time on occasional weekends. You will need strong knowledge of standards and legislation within the FM market. Excellent PC Skills essential. Good benefits package available.   If this role is of interest to you, please call us or email your CV and we will be happy to provide you with a full job specification.  

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