Dovetail HRS

01635 43100   |

IT Support Administrator

IT Support Administrator

Job Category:


Job Type:

Pay Rate: Negotiable


Job Title: IT Support Administrator

Location: Southend-on-Sea

Salary: Negotiable

Are you looking for an IT Support role within a dynamic team for our client who are a highly successful healthcare company. You will be offering support alongside a UK based team.


  • 1st & 2nd line IT support alongside a UK based team
  • Desk setups, machine replacements, moves and changes
  • Raising IT support tickets and ticket assignments
  • Remote site support using industry standard tools
  • Home worker remote support
  • Local site support – Southend-on-Sea
  • Travel to remote sites when required

Responsibilities Include:

  • Support all users alongside the UK IT Team and MSP’s
  • Southend site local IT support
  • Help maintain core system uptimes
  • Company asset administration
  • IT system and asset reports
  • Respond to support calls within current SLA’s
  • Carry out IT project work as assigned
  • Work within the company vision and values

Knowledge & Experience:

  • Organisational skills
  • Attention to details
  • Excellent communication, verbal, written and presentation
  • Self-motivated
  • Ability to multitask
  • Communicate with users at all levels
  • Work well as part of a dynamic team
  • 1st/2nd line support of current Windows environments
  • Hosted Telephone Systems
  • MS SQL
  • Office 365 administration

Please contact either Kate or Lindsay on 01635 43100 to discuss this role further.


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